The hotel is an old palace and the communal areas were beautifully decorated. The breakfast was excellent and I also had a lovely salad in the evening in the bar. The barmen on both nights were excellent and helped us choose a lovely local wine. The hotel was very conveniently situated and so we were easily able to walk everywhere we wanted to go. There was a lovely outlook from our room.
Caroline
فبراير ٢٠٢٤
The location is good for getting to the airport and for getting around the historic old city. The staff were helpful and friendly but they could have led us to the room. The room was comfortable and clean. If you want to see the real Naples this is a good location to go to Spaccia Napoli and Via Tribunale. They are now walking areas, for the most part, so a very vibrant and fun area to take in the Naples vibe.
Miked56
مايو ٢٠٢٢
Luxury hotel in a great location! I'm totally satisfied with the room.
Kyoko
أغسطس ٢٠٢٤
The Palazzo is an oasis of comfort in an area of Naples that is still wonderfully gritty, noisy and Neapolitan, modern calm in the city of Elena Ferrente and Vitoria de Sica. Walking distance from the Anthropological Museum and restaurants, where tourists don’t go.
Tina
أغسطس ٢٠٢٤
Everything was so perfect .. everyone was great and so helpful... Especially Carlo at the bar . He was so helpful in every aspect of my stay from taking care of us with food, drinks and things to see and do in town ....THANK YOU SO CARLO .... finding out it was a Hilton Hotel after booking explains why everyone and everything was great
Paul
أغسطس ٢٠٢٤
Very central location within walking distance of the main attractions. we had a suite on two levels which was great for some privacy of our daughter. Bathroom was also large, luxurious and well equipped. Breakfast was also excellent with a great choice of items all fresh and served in their beautiful large courtyard . They also accommodated us for an extra night when our flight back home got cancelled.
Daniela
يوليو ٢٠٢٢
Location felt a little rough to start, but it was very good access to Napoli Centrale & Garibaldi train stations. Walking distance to the via Tribunali, which gave us our first true glimpse into the soul of an Italian city, with churches and restaurants galore. Had our best pizza of the trip in a shop called I Buongustai 5 minutes from the hotel.
Ryan
أكتوبر ٢٠٢٢
We have stayed at this hotel before and wanted to return. It did not disappoint. The helpful reception staff kindly met our request for a room with an outside space (we had a balcony overlooking the street) and we got an early check-in which was very welcome after our early start and long train journey. It is easy to walk to the hotel from the station. The room was clean with good air conditioning. We can't comment on the breakfast as we did not have it. We will stay again next time we are in Napoli.
Lesley
سبتمبر ٢٠٢٢
The location of the hotel wasn't great. The area is a little dodgy. But once you enter the hotel, you forget about the neighborhood. The staff is welcoming and informative on places one can go to and how to get there. You can explore the historical center on foot and the central train station is a short walk away. There are some great eateries within 10-15 min walk of the Hotel.
Varunshankar
مايو ٢٠٢٢
The room was wonderful. The bed was very very comfy! We had a view on the main street where you could hear cars honking once in a while. But thanks to an excellent soundproofing of the room, I slept through my night without being bothered. There seemed to have rooms directed toward the inside part of the hotel, so if you are a light sleeper, you might want to ask for one of those room instead. The hotel was well located on the northern edge of the touristic area and west of a 15min walk from the train station. The staff was kind and spoke English.
Mathieu
يوليو ٢٠٢٢